Policy updated June 11, 2024
The following privacy policy has been established to explain what personal information Mirabito collects on our website and how the information is used. It also explains your options regarding the collection and use of your information. By using our website at www.mirabito.com, you are accepting and agreeing to our privacy policy.
Any changes made to our privacy policy will be posted to this page.
Mirabito Holdings, Inc and its subsidiaries and affiliates (collectively “Mirabito”, “Mirabito Energy Products”, “we”, “us”, or “our”) collects information you provide directly to us, both when using our electronic services (including the Mirabito Rewards+ or MPay Card, www.mirabito.com, Mirabito Mobile App and Mirabito Online Account Portal) or shopping in Mirabito Convenience Stores. For example, we collect information when you sign up to receive emails from us, sign up for our portal or mobile app, fill out a form or survey, participate in a contest or promotion, make a purchase, join our loyalty program, apply for a job, communicate with us via third party social media sites, register for events, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, birthday, postal address, zip code, phone number, survey responses, and any other information you choose to provide.
We automatically collect certain information about you when you access or use our services or shop in our stores, including:
We may also obtain information from other sources and combine that with information we collect about you. For example, we may collect information about you from third parties, including but not limited to mailing list providers and publicly available sources.
We may derive information or draw inferences from you based on the information we or our partners collect. For example, we may make inferences about your location based on your IP address. Mirabito collects data about your activities that does not personally or directly identify you when you visit our website, or the websites and online services where we display advertisements. The information may include the content you view, the date and time that you view this content, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”) online. We collect information about where you saw the ads we serve you and what ads you click on.
You may opt out Google’s use of cookies or device identifiers by visiting Google’s Ads Settings.
Like many sites, we collect information that your browser sends whenever you visit our site; this is known as Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, and the pages our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We may use the information we collect to:
We may share information about you as follows or as otherwise described in this Privacy Policy:
We may also share aggregated or de-identified information that cannot reasonably be used by others to identify you.
Mirabito takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
You may opt out of receiving promotional emails or text messages from Mirabito by following the instructions in those communications or by emailing us at . If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device or by following the instructions in those communications.
Users may choose to utilize social media authentication (Facebook and/or Google) to access portions of the Mirabito Portal Website or Mobile App. When opting into this service we will ask your permission to access the minimum information required to validate your identity with the social media platform and link it to your Mirabito Portal Account. Currently, this is your Name, Email Address and Profile Picture. If at any time you wish to remove this data from the Mirabito Portal Website and Mobile App, do so by un-linking your social media account in the Profile Section. Click the My Profile link, then select the Social Logins tab and select the Unlink Button. This will delete the data and link from the Mirabito Portal Website and Mobile App storage.
Mirabito Holdings, Inc. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
Mirabito Holdings, Inc. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
We are committed to maintaining compliance with the Americans with Disabilities Act throughout our site. If you cannot obtain information from this site, please Mirabito – 1-800-934-9480 -directly to receive information in the format that is best suited for you.
Any controversy or claim arising out of, or relating to, our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgement upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
This website is under the compliance of the Children’s Online Privacy Protection Act and does not collect information from any user under the age of 13.
This website complies to the California Online Privacy Protection Act. We value your privacy and do not distribute your personal information to outside parties without your prior consent.
If you have any questions regarding this privacy policy, please contact us.
